sv799 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between sv799 ("Company", "we", "us") and any user ("you", "member") of the sv799.cam platform. These terms apply to the sv799 website, mobile platform, and all related services.

sv799 is an online entertainment platform that provides casino games, sports betting, and related services. The platform serves users in Bangladesh in Bengali and supports Bangladeshi payment methods.

1.1 Acceptance of Terms

You are considered to have accepted these terms by taking any of the following actions:

• Opening or registering an account on the sv799 platform
• Participating in any game or betting activity
• Making a financial transaction on the platform
• Claiming a bonus or promotion
• Using any service on the platform

1.2 Applicable Law

These terms and the use of sv799 services will follow the laws of the applicable jurisdiction. It is the user's responsibility to ensure that online gaming is legal from their location.

A valid account is required to play games and make financial transactions on the sv799 platform. You must provide accurate and complete information at the time of registration.

2.1 Registration Information Requirements

• Each person may open only one account; multiple accounts are prohibited
• The name, date of birth, and contact information provided at registration must be truthful
• Accounts may not be opened on behalf of another person or using a pseudonym
• If your information changes, you must notify us immediately

2.2 Account Security

It is entirely your responsibility to keep your account password and login details confidential. If any unauthorized activity occurs on your account, notify the sv799 support team immediately. sv799 will not be held responsible for any negligence related to account security.

2.3 Account Verification

sv799 may request documents for identity verification at any time. These may include:

• A copy of a National ID Card (NID) or passport
• Proof of address documents
• Proof of ownership of the payment method
• Other relevant documents

Failure to cooperate with the verification process may result in restricted withdrawals or account access.

sv799 gives the highest priority to the protection of minors. At the time of registration, every user must declare that they are 21 years of age or older.

• If any person opens an account by providing a false age, their account will be closed immediately
• Funds deposited into such an account may be forfeited
• sv799 may request documents for age verification in suspicious cases
• We ask for the cooperation of parents and guardians to keep minors away from gaming

sv799 supports the most popular mobile payment methods in Bangladesh. All financial transactions are processed in a secure and encrypted manner.

4.1 Supported Payment Methods

4.2 Deposit Terms

• The minimum deposit amount is ৳100 for all methods
• The name on the deposit payment method and the account must match
• Deposits through third parties are not accepted
• Deposit amounts will be credited to your account immediately; contact support if there is any issue

4.3 Withdrawal Terms

• The minimum withdrawal amount is ৳500
• Withdrawals are generally processed within 1 hour
• Account verification may need to be completed before withdrawal
• It is recommended to withdraw using the same method used for the deposit
• sv799 reserves the right to suspend withdrawals in cases of suspicious activity

sv799 regularly offers various bonuses and promotions. Each bonus has its own specific terms and conditions that should be read carefully before acceptance.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. To use this bonus, a 15x wagering requirement must be met.

5.2 General Bonus Terms

• Each bonus offer may be claimed only once, unless otherwise stated
• A bonus may not be used across multiple accounts
• Bonus funds may not be withdrawn before the wagering requirement is met
• Some games may not contribute fully to bonus wagering — details will be provided in the terms of each offer
• If sv799 suspects bonus abuse, it may cancel the bonus and forfeit any associated winnings
• All bonus offers must be used within a specified period; expired bonuses will be cancelled automatically

5.3 VIP Program

sv799's VIP program has three tiers. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.5% weekly cashback — this is the entry-level tier of the VIP journey
• Silver: Up to 1.0% weekly cashback — regularly active members reach this level
• Gold: Up to 1.5% weekly cashback — for our highest-tier members

Progression through VIP tiers depends on your playing pattern and contribution to the platform. Detailed information on cashback amounts and eligibility can be found in the guidelines for each VIP tier.

Various categories of games are available on the sv799 platform, such as slots, live casino, fishing games, cricket betting, and more. All games are conducted on a fair play basis.

6.1 Fair Play Policy

• All games on sv799 use verified Random Number Generator (RNG) technology
• There is no manipulation or predetermined outcome in any game result
• Each game has its own rules that should be understood before starting

6.2 Technical Issues

If a game session is interrupted or the connection is lost for any reason, sv799 will settle the transaction based on the last verifiable state. sv799 reserves the right to void abnormal winnings caused by a technical error.

6.3 Sports Betting

The following rules apply to betting on cricket, football, kabaddi, and other sports:

• Bets placed before a match or event begins will be considered valid
• If a match is cancelled or abandoned, the related bets will be settled according to the prevailing rules
• In live betting, odds may change based on the current score and situation

Any of the following activities are strictly prohibited on the sv799 platform and may result in account closure and forfeiture of funds:

7.1 Fraud and Manipulation

• Opening multiple accounts to claim bonuses (bonus hunting)
• Playing games using automated bots or software
• Attempting to influence game outcomes by colluding with other players
• Disrupting the fairness of games through card counting or other methods
• Opening or maintaining an account using false information

7.2 Money Laundering

sv799 follows a strict policy against money laundering. In cases of suspicious transactions:

• sv799 may seize the account and funds
• The relevant authorities may be notified
• may take legal action

7.3 Actions Against the Platform

• Attempting to breach platform security or hacking
• Sending viruses or malicious code
• Attacking the server with the intent to overload it (DDoS)
• Unauthorized use of sv799's intellectual property

sv799 places the highest importance on protecting the personal and financial information of its users. Our platform uses SSL encryption technology to keep all data secure.

8.1 Data Collection & Use

The information you provide will be used only for the following purposes:

• Account management and verification
• Payment processing
• Sending relevant promotional information (subject to your consent)
• Providing customer service
• Fraud prevention and security assurance

The detailed policy on data collection and use can be found on our Privacy Policy page.

8.2 Cookie Policy

The sv799 platform uses cookies to improve your browsing experience and ensure platform functionality. By using the platform, you agree to the use of cookies.

All content published on the sv799 platform — including logos, designs, text, graphics, software and other materials — is protected under the copyright of sv799 or the relevant licensor.

• Republishing, distributing or commercially using any content from sv799 without written permission is prohibited
• Game software belongs to the copyright of the respective provider (such as PG Soft, Pragmatic Play, JILI, Spribe)
• Viewing platform content for personal and non-commercial purposes is permitted

sv799 always strives to provide a safe and reliable platform. However, sv799's liability is limited in the following cases:

10.1 Disclaimer

• Loss caused by internet disconnection or failure of third-party services
• Loss caused by user negligence or improper use of one's own account
• Unintentional loss caused by unexpected technical errors
• Loss caused by external hacking or cyberattacks, provided all reasonable security measures have been taken

10.2 Service Availability

sv799 reserves the right to temporarily suspend services for maintenance, upgrades or other necessary reasons. In such cases, users will be notified in advance as much as possible.

11.1 Closure by sv799

sv799 may close or suspend an account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions
• Suspected fraudulent or abusive activity
• Providing a false identity or information
• Failure to comply with legal or regulatory requirements
• Long-term inactive account (the inactivity policy will be communicated separately)

11.2 Closure by the User

You may close your account at any time through our support team. Before closing the account, proper verification must be completed and any outstanding funds must be withdrawn.

11.3 Self-Exclusion

If you feel that your gaming habits are getting out of control, you may request a self-exclusion or temporary break through our support team. For more information, please visit our Responsible Gaming page.

sv799 reserves the right to change, amend or update these terms and conditions at any time. In the event of changes:

• The "Last Updated" date at the top of this page will be changed
• For significant changes, an attempt will be made to notify users by email
• Continued use of the platform after changes will be considered acceptance of the new terms and conditions
• If you do not agree with the new terms and conditions, stop using the platform and contact support to close your account

We recommend that you visit this page regularly so that you remain informed about the latest terms and conditions.

For any questions, complaints or disputes regarding these terms and conditions, please contact us.

13.1 Contact Methods

• Live Chat: 24/7 direct support in Bengali — after logging in to the platform, click the live chat icon
• Email: [email protected] — usually responded to within 24 hours

13.2 Dispute Resolution Process

In the event of a dispute, please contact our customer service team directly in the first instance. We believe most issues can be resolved through discussion. Our support team is always committed to a fair and prompt resolution.